Wellbeing

We also recognise the close connection between wellbeing, psychological safety and inclusion. Feeling heard and valued matters just as much as access to support. Our wellbeing insight tools help us understand how people feel at work and where we can continue to improve.

To build awareness and confidence, we provide training, guidance and practical resources for our people and managers, along with early support through trained colleagues across the business. We encourage open conversations about wellbeing and equip teams with prompts and tools to help them do this in a way that feels natural and supportive.

Wellbeing runs throughout the entire employee experience, from recruitment and onboarding through to development and progression. Opportunities to learn, stretch and build a career play a meaningful role in mental health, which is why development is accessible to everyone. Flexible working options and thoughtful shift planning also help people balance work with their wider responsibilities.

Alongside this, we communicate regularly about wellbeing and make sure people can access support when and how they need it, whether that’s through practical resources, professional advice or locally tailored activities in our sites and teams.

We know there is always more to do, and we remain committed to steady, long‑term progress. By embedding wellbeing, mental health and inclusion across the people experience, we aim to create a workplace where everyone feels respected, supported and able to thrive.